Cisco partners with Fiserv for communications and infrastructure
Cisco has teamed with Fiserv and its Sentry Performance Solutions to provide hosted communications and infrastructure solutions.
Sentry Performance Solutions include network, hosting and network security services; hardware and software life cycle management; and unified communications services.
Fiserv says its clients now have access to the Cisco workforce experience and branch solutions.
The workforce experience solution allows internal teams and product specialists to interact and collaborate via unified messaging, audio, video and web meeting capabilities, “on any device, from any location”.
The solution also enables video-based remote expert services that allow financial institution staff to hold virtual face-to-face meetings with bank customers or credit union members.
Cisco branch solutions provide in-branch wi-fi, which Fiserv says allows branch staff to move from behind the teller counter or away from their desks to interact with customers or members.
