Oschadbank Ukraine adopts online and mobile banking tools
Oschadbank will use Way 4 to integrate its mobile and online banking tools
Ukraine’s Oschadbank has installed a remote banking service that it says will help it to create a single ‘payment ecosystem’ that covers cards, security, payments and transfers.
Founded in 1999, Oschadbank is the state savings bank of the Ukraine. Based in the ancient capital Kiev, the organisation claims to have 6,000 offices and covers services such as disbursing pensions, social aid and processing utility payments.
The bank is using a platform called Way 4 to help realise its plans to build up its self-service abilities and launch mobile banking. Built by technology company OpenWay, Way 4 will be used to blend Oschadbank’s online and mobile banking services into a coherent whole, with which customers can open accounts remotely, use virtual cards, and manage their credits and deposits.
Way 4 is already being used to provide ATM management and client services online. Under the bank’s plans, customers will have a single profile for online and mobile banking and will have the same abilities across channels as well as the same branding.
“The solution implemented at Oschadbank responds to the newest trends in remote service – from support of mobile payments to electronic wallets and contactless technologies,” said Mikhail Alexeev, the director of business development, OpenWay Eastern Europe and Central Asia. “For cardholders this means full-fledged remote service anywhere in the world where there’s Internet access or a mobile connection, through a convenient and familiar user interface with a wide selection of services and the possibility for interaction with the bank.”
According to a survey published by Accenture in March, daily and weekly branch visits in the UK and Ireland fell from 19% to 15% between 2010 and 2012. Meanwhile, inherently brief, more transactional banking activity rose significantly, with daily and weekly mobile banking more than doubling – from 7% in 2010 to 15% in 2012.
